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We process a large quantity of orders every day. If it is a standard piece of jewellery (without personalisation), it will be processed and sent within 48 hours at the latest. If it's a personalised piece of jewellery, please allow up to 72 hours. After shipment, your order will be delivered within a maximum of 6 to 12 days with a tracking number. We work hard to ensure that our customers receive their orders as quickly as possible."
Our goal is for you to be satisfied with your purchase, and we apologize if this is not the case. Whatever the reason for your dissatisfaction, we will be happy to offer you an exchange or a full refund of your purchase. In the event of dissatisfaction, exchanges and returns are free for all products purchased from our store. For more information, please refer to our Returns policy